Cookie Policy

This website is property of DESOTEC NV (registered at Regenbeekstraat 44, 8800 Roeselare, and listed in the Crossroads Bank for Enterprises under company number 0441.856.180), and any other companies within the DESOTEC Group (referred to hereinafter as "DESOTEC"). This policy outlines the types and usage of cookies when you interact with us, providing clarity and transparency about our practices. You can reach us at

1. Introduction

DESOTEC ( makes use of its cookies (first-party cookies) and cookies of third parties of utilizes both cookies from third parties whose services are (or may be) used on the website and its cookies, also known as first-party cookies (third-party cookies). An overview of all cookies, along with information on their respective uses, duration of retention, and parties that place and receive them, can be found in article 4 below.

For example, if you choose not to accept the marketing cookies, it's possible that some features of our website—like the video—will not function or be difficult to use.

You can always modify your consent if you have allowed us to use non-functional cookies (see below).

2. What are cookies

A cookie is a small amount of data (a text file) that a website asks your browser to save on your device when you visit it to remember things about you, like your preferred language or login details. These cookies are first-party cookies because they were placed by us. For our advertising and marketing initiatives, we also use third-party cookies, which are cookies from a domain other than the domain of the website you are visiting.

In more detail, we do the following things with cookies and other tracking tools:

  • Assisting you in navigation;
  • Assisting in registration to our events, login, and your ability to provide feedback;
  • Analyzing your use of our website & content;
  • Assisting with our educational and marketing efforts. (including behavioural advertising)

A complete list of the cookies we use on our website can be found below. Our website is routinely scanned using our cookie-scanning tool to keep an accurate list. We divide cookies into the following groups:

  • Strictly Necessary Cookies
  • Performance Cookies
  • Targeting Cookies

3. Different cookies

3.1 Origin

First-party cookies are cookies that DESOTEC places on the website.

Third-party cookies are cookies set by third parties on DESOTEC’s website by DESOTEC inserting elements from other websites.

4.2 Lifetime

Permanent cookies remain permanently present on your device (desktop, laptop, smartphone, etc.) for the lifetime of the cookie. They are activated each time you visit our website.

Session cookies only apply to the current session and are deleted when you close the browser.

3.3 What is the purpose of these cookies?

Functional cookies ensure that all parts of the website function optimally. These are therefore cookies that are necessary for the proper functioning and security of the website.

Non-functional cookies have statistical, social and commercial purposes.

Analytical cookies give us insight into how visitors to our website navigate between different pages, and from which region they visit us. Based on this collected information, a statistical analysis is made to make the structure, navigation and content of our website more pleasant and better.

The marketing cookies are used to provide you with a personalised online advertising offer.

The social media cookies are set via buttons of the social media sites (such as YouTube, LinkedIn, etc.) that are placed on our website and passed on to these social media. We do not influence how they use and handle this data. More information can be found in the privacy statements of these third parties whose links you will find below.


4. Cookies that we use

DESOTEC is responsible for processing your personal data. We use cookies to make your visit to our website pleasant and to improve it. We like our website to work correctly and for this, we automatically place the necessary cookies. The statistical cookies, which we only place with your permission, help us understand how you use our website. Google Analytics helps us do this. The marketing cookies are used to deliver appropriate and relevant information and advertising to you. This also requires your consent. More information can be found in our cookie statement and privacy policy.

Cookies are small information files that are stored on the device you use to visit our website, such as a computer, tablet or smartphone. It is important to note that cookies do not compromise the security of your computer.

By law, we are allowed to store cookies on your device if they are strictly necessary for the use of our website. For all other types of cookies, we need your consent.

This website uses different types of cookies. Some cookies are set by third-party services displayed on our pages.

5. Your consent

We get your consent when you visit our website for the first time by clicking on "I accept all cookies". However, if you want to set your preferences in more detail, you can do so by clicking on the button next to your choice and then on "Save my preferences".

You can withdraw your consent at any time (see article 4 above).

If on your first visit, you only accept functional cookies, you can always change this initial choice (see article 4 above).

6. Change consent

You can also use your browser to delete cookies automatically or manually. It is also possible to indicate whether or not certain cookies may be placed. It is also possible to set your internet browser to notify you when a cookie is placed.

More information on these options can be found in the instructions of the Help function of your browser.

7. Your rights

You have many rights in the processing of your personal data which include the processing of cookies.

Your rights will be implemented in our systems and procedures no later than 30 days after we receive your request. Should we for some reason fail to meet this deadline, we will inform you before the expiry of the original period.

7.1 You may access your personal data

You have the right to access the personal data we process about you, the purpose of the processing, where we obtained the data from and who receives the data.

In this case, you can also find out how long we keep the data, whether the data is used for automated decision-making and whether we intend to send the data to a country outside the European Union.

We will provide you with the requested information in writing or electronically.

7.2 You can have your data corrected/completed

It may happen that the data we process about you is not (no longer) correct. You can always ask to have the incorrect data corrected or completed with the missing data.

7.3 Right to erasure

If you think we are processing these cookies unlawfully you can delete them via your browser.

7.4 Right to restrict personal data

You can ask us to restrict the processing of your personal data if you suspect that the data is inaccurate or the processing is unlawful.

7.5 Right to object

You have the right to object to the processing of your personal data, including profiling. The processing will then be stopped unless to safeguard the interests of a third party or to institute, exercise or substantiate a legal claim.

7.6 Right to lodge a complaint

If you do not agree with our position, you can turn to the Belgian Data Protection Authority. You can also file a complaint there. The contact details are:

Drukpersstraat 35, 1000 Brussel, +32 2 274 48 00 /

7.7 Identification of the applicant

You may exercise the exercise of your rights to the processing of your personal data subject to a written request

  • by letter sent to the address Regenbeekstraat 44, 8800 Roeselare, Belgium
  • by e-mail

Always be as specific as possible when you want your rights to be exercised. This will allow us to exercise your request correctly.

To prevent someone else from exercising your rights, we want to check your identity as much as possible. That is why the request must always be accompanied by a document proving that the applicant's identity corresponds to yours. This can be done by attaching a copy of your identity card to the application. In that case, please black out your passport photo and identity card number (etc.) to protect your privacy.

If we believe that the issued document is insufficient proof, we will inform you. We reserve the right not to accept the application until satisfactory proof is provided.